Still dreaming about that K.I.S.S.?
Well…good thing you found us! Now let’s lay one on you (and yes we’re talking about K.I.S.S.es!)
While competitors focus on price to get the contract, we believe that price is just the beginning.
In this competitive market, we believe fair price is a given. We think what set us apart are the four pillars of our very own K.I.S.S. principle.
Knowledge.
We see you as a business partner, not a client, and we make sure you have all the information and knowledge you need to make informed decisions. We are passionate about the industry, what it stands for, and it’s potential. We strive to keep you informed of its changes and what they mean for your business.
Integrity.
We tell it as it is: No complicated jargon. No complicated contract. No hidden fees. No contract cancellation fees (yes, we are that confident that you will love us).
Savings.
Real savings based on your actual statement. We compare apples to apples in order to deliver a true reduction of the effective rate. If you call us for just a quote… we won’t give you one! At least, not before we ask you the necessary questions to understand your needs today and your objectives for tomorrow. Why? We want to make sure you get the right service at the right price!
Service.
24/7 live support. We provide you with training, troubleshooting, and personalized service. If you have a problem with Visa or MasterCard associations, we will be there for you every step of the way.
And here’s how we translate a K.I.S.S. to WORLD-CLASS Customer Service…
YES - We will fill out the paperwork for you
YES - We will train you and your staff on how to use the product
YES - We will answer the phone when you call (a real live person!)
YES - We have equipment in stock in case you have technical issues
YES - We will escalate your concerns with credit associations if required
YES - We will wait on hold for you
YES - We will be there to answer your questions…even after the contract is signed
YES - We will follow-up with you so that you maximize your system’s reporting capabilities
YES - We will not treat you as a number but as a valued business partner
